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Get Started

Learn the basics of Bitly

Getting Started with Bitly

  • Glossary of Bitly Terminology
  • How do I change which email receives notifications?
  • Why am I getting an error message when logging in?
  • How do I view my account settings?
  • What is Bitly?
  • How do I navigate the Bitly menus?
See all 18 articles

Custom Domains

  • What is a custom domain?
  • What are the different letters at the end of a domain? Does it matter which one I select?
  • What is a subdomain? Can I use a subdomain as my custom domain?
  • Does Bitly Support Emoji Domains?
  • What happens to my complimentary domain if I downgrade my Bitly subscription?
  • Why won't my domain verify?
See all 22 articles

Bitly's Browser Extensions

  • Does Bitly have browser extensions and mobile apps?
  • Does the Chrome extension track browser activity?

Managing Your Account

  • How do I search for a user?
  • Why can't I upgrade my subscription?
  • How do I update my payment details?
  • Why can't I view my invoices in Bitly?
  • Does Bitly offer discounts?
  • Will Bitly waive taxes for tax exempt organizations?
See all 14 articles
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