Account & Settings
Manage your account
Billing Questions
- April billing error and resolution
- Can I get a refund if I cancel my Bitly account?
- What payment methods does Bitly accept?
- How do I view my invoices?
- How do I update my payment details?
- Does Bitly offer discounts?
Managing Your Subscription
- Why are there ads on my links?
- Free Short Link Generator (Anonymous Link) FAQ
- Why would my Bitly account be deleted?
- How do I change my Bitly subscription?
- What are my monthly limits?
- How do I purchase more links or redirects?
Account Settings
- How do I reset my password?
- What happens to my personal information, links, and QR Codes after my account is deleted?
- How do I view my account settings?
- How do I delete my Bitly account?
- Does Bitly offer a free trial?
- How do I change my account email address?
Users & Groups
- How do I export user information for my Enterprise account?
- What are the different user roles in Bitly?
- How do I add a user to our Bitly account?
- How do I remove a user from my Bitly account?
- How do I find a user in my account?
- How do I create a group in Bitly?