Account & Settings
Manage your account
Account Settings
- Why can't I reset my Bitly password?
- How do I add a new email address to my Bitly account?
- Does Bitly offer a free trial?
- How do I reset my password?
- How do I find my display name?
- What happens to my account if I delete it?
Managing Your Subscription
- Why isn't my plan on the pricing page?
- How many additional links or redirects can I purchase?
- How do I purchase more links or redirects?
- What are my monthly limits?
- When do my monthly limits reset?
- Can I change my subscription from annual payments to monthly payments?
Billing Questions
- Why can't I upgrade from India?
- What payment methods does Bitly accept?
- Can I get a refund if I cancel my Bitly account?
- How do I update my payment details?
- Why can't I view my invoices in Bitly?
- How will Bitly bill me for my subscription?
Users & Groups
- How do I add users to a group?
- What are the different user roles in Bitly?
- How do I add a user to our Bitly account?
- How do I remove a user from my Bitly account?
- How do I search for a user in my account?
- Which user activities can I see in the activity log?