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  2. Account & Settings

Account & Settings

Manage your account

Account Settings

  • Does Bitly offer a free trial?
  • How do I reset my password?
  • How do I find my display name?
  • What happens to my links if I delete my account?
  • How do I change my email address?
  • How do I change which email receives notifications?
See all 10 articles

Managing Your Subscription

  • What are my monthly link limits?
  • When do my monthly limits reset?
  • Can I change my subscription from annual payments to monthly payments?
  • Why can't I upgrade my subscription?
  • What happens to my account when I downgrade it?
  • What happens to my complimentary domain if I downgrade my Bitly subscription?
See all 10 articles

Billing Questions

  • Can I get a refund if I cancel my Bitly account?
  • How do I update my payment details?
  • Why can't I view my invoices in Bitly?
  • How will Bitly bill me for my subscription?
  • How do I view my invoices?
  • Does Bitly offer discounts?
See all 8 articles

Users & Groups

  • What are the different user permissions?
  • How do I add a user to our Bitly account?
  • How do I search for a user?
  • Which user activities can I see in the activity log?
  • How do I create a group in Bitly?
  • How do I assign user permissions?
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