This feature is available with some paid plans
Account admins on accounts with multiple users can export user information, simplifying the process of auditing and managing users. The export file includes this information for each user:
- Name
- Login (this is their username, which can be used to log in to Bitly)
- Permissions (user or admin)
- Whether they have 2-factor authentication enabled
- Whether they log in via SSO
- Active status
- Date they created their account
- Whether they've created an API token
- Groups they're in (including Group GUIDs)
To export user information:
- Log in to your Bitly account.
- Click Settings in the left sidebar.
- Click Users.
- Click Export.
- If you have multiple email addresses on your account, select which one to receive the export file. Then click Export users.
- Go to your email inbox and find the export email from Bitly. The email comes from team@accounts.bitly.com.
Note: Exports with large amounts of data can take up to 30 minutes to be delivered.
- Open the email and click View Report. The report file will download automatically.