How do I assign user permissions?

This feature is available with some paid plans

Quick Answer: Account Admins can change permissions for any user through Settings → Users. Group Admins can modify permissions only for users in their groups. This article walks you through both workflows.

This article explains how to change user roles and permissions in your Bitly account, whether you're an Account Administrator or Group Administrator.

Account administrators can change or assign user permissions for anyone in the account. Group administrators can do the same, but only for the groups for which they're an admin. How you assign user permissions depends on your role.

Which are you?

• Account admin
• Group admin

Assign user permissions as an account admin

1. Log in to your Bitly account.
2. Click Settings in the left sidebar.
   
3. Under Account settings, click Users. This shows you all of the users on the account. If they're an account admin, you'll see that here.
   
4. Click the 3 dots to edit permissions for a user and select Edit.
   
5. Select the permissions for the user:
   • Toggle Account admin to make the user an admin on your account.
   • Select Add to new group to add them to a group.
   • Next to a group name:
     • Click Edit to promote the user to Group Admin or remove Group Admin permissions.
     • Click Remove to remove them from the group.
   • Select Remove user from account to remove them altogether.
     
6. Click Save.

Assign user permissions as a group admin

1. Log in to your Bitly account.
2. Click Settings in the left sidebar.
   
3. Under Account settings, click Groups.
   
4. Click the name of the group whose users you want to manage. All of the groups you're in are listed here, but only the ones for which you're an admin are clickable.
   
5. Click the Users tab.
   
6. Find the user whose permissions you want to assign and select Edit.
   
7. Select their new role (user or group admin) and click Save Changes.
   

As a group admin, you can also use this menu to remove users from your group or to add new ones to it. To add one, click Add User, enter their Bitly account email address, and select their team permissions. Then click Add User.