If you forgot your Bitly password — no worries! Here's how to reset it:
- Go to app.bitly.com or, from the main Bitly page, click Log in.
- On the login page, click Forgot your password?
- Enter your email address and click Reset.
We'll immediately send a password reset request to the email address associated with your account. This link is valid for 30 minutes, after which you'll need to request a new link.
Note: Only the primary email address associated with the account is able to request a password reset email.
Don't have access to the primary email?
If the login email is tied to your company's domain and the Bitly account holder has left your company, we recommend contacting your company's email administrator (this is often IT, HR, or an operations team) to access the inbox.
Once you have access, follow the steps above to reset the password. Then, be sure to change the primary email address on your Bitly account.