Only the primary email address on your account can be used to sign in and reset your password.
Before it can be used as your primary email address, your new email must be added to your account and verified.
You can also add a secondary email address to be used for notifications.
To change your primary email address:
- Log in to your Bitly account.
- Click Settings in the left sidebar.
- Under Account settings, select Account details.
- Select your new primary email address and click Update primary email.
If your new email address isn't in this list, follow the steps in Add a new email address to your Bitly account, then return to this page.
Once you've changed your primary email address, use this new one to sign in to your Bitly account and to reset your password.