When you downgrade to a lower paid plan or to the free plan, you lose access to some features. Depending on which plan you switch to, you may even lose access to custom domains.
To see which features are available on each plan, visit our pricing page.
If you downgrade, you'll continue to have access to your current plan and all of its features until the end of your current billing period.
Will my links still work after I downgrade?
It depends on what kind of links they are and what plan you switch to.
Bit.ly links
Your bit.ly links continue to work after you downgrade your account.
Links using your own custom domain
If you downgrade to a plan that still includes a custom domain, those links continue to work.
If you downgrade to a plan that doesn't include a custom domain:
- Any links you've already created with your custom domain will continue to work as long as the domain's DNS settings point to Bitly.
- We won't renew your domain's SSL certificate, so the links will become insecure when it expires. Users may get a warning that the link leads to a website that is not secure, but they won't get a 404 error.
- You won't be able to create any new links with your custom domain.
Links using a complimentary domain
If you downgrade to a plan that still includes a custom domain, those links continue to work.
If you downgrade to a plan that doesn't include a custom domain:
- We won't renew the registration for your complimentary domain. When that registration expires, any links using that domain will stop working. That expiration date is listed on the confirmation screen when you downgrade your account.
- You won't be able to create any new links with your custom domain.
What about my QR Codes?
Because each QR Code created in Bitly is basically a scannable form of a short link, the effect of downgrading your account is the same for QR Codes as it is for short links.
Or my Link-in-bio page?
If you change to a plan that doesn't include a custom domain, any buttons that use your custom domain for their underlying link will be affected in the same way as your other links.
As with your short links and QR Codes, the URL for your Link-in-bio page may continue to work, depending on what domain you used for it:
- The default bit.ly domain: It is unaffected.
- A complimentary domain: It will stop working when the domain's registration expires sometime after you downgrade your subscription.
- Your own custom domain: The Link-in-bio page will remain published. When the domain's SSL certificate expires, visitors to your Link-in-bio page may get a warning that the link leads to an insecure website.
If you're planning to downgrade to a plan that doesn't include a custom domain, we recommend changing your Link-in-bio page URL before downgrading.