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Bitly is committed to keeping our users safe and secure. To ensure that no individual can be identified or located based clicking a Bitly link, we combine clicks and scans into the "Other city clicks" category when there are fewer than 5 from a single city.
If you see 20 engagements from "Other city clicks," this could mean there were 5 cities with 4 clicks or scans each, 20 cities with 1 click each, or anywhere in between. Keep this in mind when analyzing your data.
You may also see "No city data" or "No country data" in your click metrics. Check out our article on those categories to learn more.
City-level data is available with some paid plans.