Link Management Support
Customers with paid plans
Ticketed support is available to customers with paid subscription plans. Sign in using the primary email address associated with your Bitly account and then click Submit a request at the top of the page.
Ticketed support is not available to free users. To access support and other features, check out our paid plans or contact sales for enterprise-level features.
QR Code Generator Support
Customers with paid plans
Ticketed support is available to customers with paid subscription plans. Sign in to QR Code Generator and then click Account > Features & Pricing > Contact Support to submit a request.
All Bitly users
Everyone has access to our knowledge bases in the Bitly and QR Code Generator Help Centers. Use the search bar to find answers and learn about Bitly's features. For example, search for "custom domains" or "mobile apps."
Link Management Help Center: https://support.bitly.com/hc/en-us
QR Code Generator Help Center: https://support.qr-code-generator.com/hc/en-us