This feature is available with some paid plans
We require two A Records when you configure your custom domain's DNS settings as a precaution to protect your links.
If there's an issue with one of the IP addresses, we automatically switch to the other one. This ensures that your links continue to work as expected.
If you only have one A Record in your custom domain's DNS settings, add a second one. An incorrect DNS configuration is the most common cause of domain verification problems.
Keep these things in mind as you choose and set up a custom domain:
- The domain for your short links must be different than your website domain.
- It can't be more than 32 characters long, including the dot.
- If you don't have one yet, Bitly offers a complimentary domain on some paid plans.