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Managing Your Account

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  • Does Bitly offer a free trial?
  • Can I change my subscription from annual payments to monthly payments?
  • How do I log in to an account created through Twitter, Google, Facebook, or Apple?
  • How will Bitly bill me for my subscription?
  • What happened to Bitly's Pro plan?
  • How do I search for a user?
  • Why can't I upgrade my subscription?
  • How do I update my payment details?
  • Why can't I view my invoices in Bitly?
  • Does Bitly offer discounts?
  • Will Bitly waive taxes for tax exempt organizations?
  • How do I reset my password?
  • How do I change my email address?
  • How do I view my invoices?
  • How do I change my display name?
  • Bitly Pricing Plan Information (FAQ for 2019 changes)
  • How do I change my Bitly subscription?
  • What timezone does Bitly use?
  • Can I get a refund if I cancel my Bitly account?
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