If you are experiencing an error when attempting to upgrade your plan to Basic or Premium, please review the following to resolve the potential causes:
- Insure the billing information entered matches exactly with the name and address you have on file with your bank.
- Contact your bank to insure the charge is not being flagged and blocked as a suspicious charge.
- Clear your browser cache and attempt checkout in an incognito window.
- Attempt checkout using a different payment method.
If the above do not resolve the errors, please reach out to support. If you are looking to subscribe to a custom plan, please contact our sales team.