If you are experiencing an error when attempting to upgrade your plan, try these troubleshooting steps:
- Ensure the billing information entered matches exactly with the name and address you have on file with your bank.
- Clear your browser cache and attempt checkout in an incognito window.
- Contact your bank to ensure the charge is not being flagged and blocked as a suspicious charge.
- Try using a different payment method.
If these steps don't resolve the errors, please reach out to support. To subscribe to a custom plan, please contact our sales team.