How do I update my payment details?

If you need to update the billing information for your subscription because you want to use a new payment method or because you received a notification of a failed payment attempt, follow these steps.

Note that in the event of a failed payment, four payment attempts will be made before your account is automatically downgraded.

If you have an Enterprise subscription, contact your account manager to change your payment info.

1. Log in to your Bitly account.
2. Click Settings.
   
3. Under Account settings, click Billing and usage.
   
4. Scroll down to Billing details. Next to Payment method, click Change.
   
5. Enter your updated payment information, then click Save.