How do I update my payment details?

If you need to update the billing information for your subscription, because you want to use a new payment method or because you received a notification of a failed payment attempt, follow the steps below.

Note that in the event of a failed payment, four payment attempts will be made before your account is automatically downgraded.

If you have an Enterprise plan, reach out to your account manager to change payment information.

1. Log in to Bitly.
2. Click Settings.
   
3. Under Account settings, click Account details.
4. Click the Billing tab.
   
   
5. From this menu you can edit your billing information, update your payment method, and view and download invoices.