What is Sprinklr?
Sprinklr is an enterprise software platform for managing your social marketing and customer interactions. It includes a core marketing product and added features to do everything from posting to your social channels to supporting your customers.
Why should I enable this integration?
Go beyond Sprinklr's simple link click tracking by connecting to Bitly for advanced link analytics and performance metrics. Once connected, you can create short links from Sprinklr's client management settings. These links will use your custom domain from Bitly, and all your click data will continue to be tracked in your Bitly account.
Who can set this up?
A Sprinklr administrator with access to a Bitly login. If you have multiple Sprinklr licenses, we recommend creating unique Bitly users for each license so that you can segment your analytics accordingly.
How do I connect Sprinklr to Bitly?
- From the main menu, select Administration and click Settings.
- Click the three-line hamburger menu to open the left pane.
- Under Manage Client, click URL Shortener.
- Click Add URL Shortener.
- Select Bitly.
- Click Authorize. A Bitly authorization page will open.
- Sign in to Bitly and click Allow to grant Sprinklr permission to access your Bitly account.
- Click the domain you'd like to use in Sprinklr and enter a unique name to identify it.
- Click Add.
Your Sprinklr account is now ready to create short links through Bitly.
How do I create links from Sprinklr?
- From the main menu, select Administration and click Settings.
- Click the three-line hamburger menu to open the left pane.
- Under Manage Client, click Vanity URL.
- From the top Vanity URL ribbon, select Bitly.
- Click Add Vanity URL.
- Enter the link details. The contents of the Name field will appear after the slash in your shortened link.
- Confirm the URL is correct in the Link Preview box.
- Click Add.