Connecting your Bitly account to your Sprinklr license:

1. From the main menu, go to 'Administration' > 'Settings'

2. On the top left corner, click the hamburger menu to open the left pane

3. Under 'Manage Client', click 'URL Shortener'

4. On the top right corner, click 'Add URL Shortener'

5. From the URL provider drop-down menu, select 'Bitly'

6. Click 'Authorize'

7. On the Bitly authorization page, sign in with your Bitly account login information

8. Click 'Allow' to grant Sprinklr the permission to access your Bitly account

9. Click the desired  domain type and enter a unique URL shortener name for easy identification

10. Click 'Add'

11. Start using your branded bitlinks through Sprinklr

12. You will get simple link click tracking inside Sprinklr. For advanced analytics and to measure performance, log-in to Bitly

To Make Custom Bitlinks inside Sprinklr: 

1. From the main menu, go to 'Administration' > 'Settings'

2. On the top left corner click the hamburger menu to open the left pane

3. Under manage client, click 'Vanity URL'

4. On the top Vanity URL ribbon, select 'Bitly' and then click 'Add Vanity URL'

5.  In the Settings/Vanity URL window, enter the details. Fill in your custom keyword—the words you want after the slash—in the 'Name' field and confirm in the Link Preview box

6. Click Add 

Please note that if you have multiple Sprinklr licenses, we recommend creating unique Bitly users for each license so that you can segment your analytics accordingly!